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GoInstant in the News

Wall Street Journal: Salesforce.com to Buy GoInstant: “GoInstant co-founder and Chief Executive Jevon MacDonald said the service could be useful in company presentations and customer support. Rather than explaining a product to a customer over the phone, a company could use the tool to walk a customer through it.”

AllThingsD: Salesforce to Acquire “Co-Browsing” Start-Up GoInstant for $76M in Cash: “GoInstant makes a tool that allows people to remotely and jointly view and manipulate the same Web page. The idea is to make the process of browsing the Web a shared — and even social — experience.”

TechCrunch: Salesforce.com Reported To Buy GoInstant For $70 Million: “‘Customer experience is currently one of the main battlegrounds that Oracle, SAP, Adobe and Salesforce are competing in,’ said Alan Lepofsky, a vice president and principal analyst with Constellation Research. ‘The purchase as GoInstant helps Salesforce augment their customer experience platform by enabling brands to easily interact with customers in real-time.’”

Bluewolf: Salesforce.Com Acquisition Of GoInstant A Perfect Fit: “The recent acquisition of co-browsing innovator GoInstant is another example of salesforce.com leading the service industry by providing tools that contact center agents need to effectively meet customer needs and solve problems.”